Identifying Training Requirements


The educational and workplace environment is changing. Organisations must prepare personnel for the future by preparing them to become lifelong learners who can work with others, communicate clearly, think critically, apply what they have learned in practical ways, recognise quality, and be creative as well as original problem solvers.  Given industry is constantly changing with new technologies, regulatory reform, international co-operations, companies most become "Learning Organisations" by developing their staff as life-long learners to meet organisational goals and client demands.

However, the first critical step to successful training is establishing accurate requirements. This is no easy task in todayís multi-dimensional operating environments. How can organisations be sure they are selecting the right training for the right people? After all, most organisations have limited resources for even the most critical training needs.

Dutcher SMS use a scientific approach to achieve a training "fit" for our clients, so they know their training investment is well spent, and that it meets objectives. We use repeatable and validated methods to accurately capture key job performance requirements - based on the organisationís mission and tailored across various levels of the organisation (i.e., individuals, teams, and teams of teams).

A step by step approach. We start by producing actionable data to reduce training gaps. We identify experiences necessary to develop proficiency, and define the appropriate training environments. Then we translate these training requirements into measurement systems that provide feedback to enhance learning and assess the programís effectiveness. 

Dutcher SMS' training experts draw on a variety of established techniques to ensure that our approach matches the specific needs of the organisation. The methods we use include:

  • Job analysis

  • Analysis of QA data

  • Occurrence data trend analysis 

  • Structured interviews 

  • Surveys

  • Cognitive Task Analysis

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Last Updated: 27 Jul 0