Human Factors Management (HFM) Training


Workshop Description

Safe and efficient flight operations are not merely dependent on the acquisition of sound technical knowledge and skills.  They are also dependent on a sound understanding of factors that affect and limit human performance, and on aircrew’s mastery of the cognitive and interpersonal skills which form the basis of good Crew Resource Management (CRM).  

Human Performance and Limitations (HPL) training, mainly physiological in nature and targeting the individual, became a mandatory licencing requirement for ICAO member states in 1989.  In recent years, there has been a global push to also make CRM training a licencing requirement; with some countries already requiring such training.  The November 2006 revision of ICAO Annex 1, Personnel Licensing, recommended that threat and error management (TEM) be taught to pilots at all levels of flight crew licensing.   

The latest advances in CRM training have included error management, and most recently, TEM.  TEM is an extension of error management which seeks to train crews in strategies which can be used to explicitly identify hazards and potential hazards to the safety of the operation, referred to as threats, well in advance of these threats occurring. Identification of threats then leads to threat management strategies being developed by the crew, and then a continual reassessment of these threat management strategies.  

This course will examine both the factors that affect and limit human performance (i.e., HPL training to the ATPL level), and the critical cognitive and interpersonal skills (CRM) needed for safe and efficient flight operations.  The CRM portion of this course will also examine TEM, non-technical skills (NTS) and their evaluation using behavioural markers using such frameworks as JARTEL’s NOTECHS and the University of Texas’ Line Operations Safety Audit (LOSA). 

Based on operational concerns, research, and international guidance, two Human Factors Management (HFM) courses are available.  One is concentrated on long-haul operations; the other focussing on regional and corporate operations.

Who should attend?

Pilots and dispatchers, supervisors, and training personnel of airlines, air charter, freight and cargo services, and corporate, government, MEDEVAC, SAR, and law enforcement flight operations.

Workshop Duration, Location and Tuition

Workshop Duration: 5 days.

Fee: $2100.00 USD.

Location: Various locations, including Halifax, Canada, and Newcastle, Australia. In-house available.

All Dutcher SMS courses can be delivered to your offices and tailored to your organisation's needs. If you have a group of 5 or more individuals for this course, please contact us and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff. For courses delivered in the United Kingdom, all prices are in UK Pounds (GBP).  For courses delivered in all other European countries, all prices are in Euros. For delivery in other countries, please contact us.

Regular Facilitators: Mike Doiron and John Dutcher

For More Information

Download  Brochure:

Human Factors Management (HFM) Training   (117kb)

Related Courses:

Critical Team / Crew Resource Management

Company Aviation Safety Officer Course

Human Performance in Maintenance

Occupational Health and Safety

© Dutcher Safety & Meteorology Services (2003-2008)
Last Updated: 10 Apr 0